You can never win an argument with an idiot

Click here to hear a man making death threats to me

http://www.spymac.com/details/?1813867

the funny thing is, he’s into ‘word of mouth marketing’

Internet telephony: is it worth the risk?

Is it worth opting for VoIP? I’ve heard some horror stories about Internet telephony.
Anyone got any experience of the following:

BT BUSINESS BROADBAND VOICE

Aastra Intelligate 150

Aastra Intelligate 2025

Aastra Intelligate 300

Aastra Intelligate 3025

AVAYA IP OFFICE

GRADWELL CENTREX
Gradwell is one of the better IP Centrex providers. They can give you all kinds of numbers, one for every town in the UK, if you want to impress people that you’re company has UK coverage. For me there is still a question over IP Centrex, but if you’re feeling brave you could enjoy some benefits here.

NEC INFRONTIA XN12

SIEMENS HIPATH 2000

SIEMENS HIPATH BIZ IP

SWYX SWYXWARE COMPACT
This is a pure software-based phone system. The handset apart, there’s no specific hardware needed. It integrates with any other software application on your network. So you can route a call by clicking on a number, whether it appears in a Word document, a spreadsheet, or it’s on a web site. Very convenient.

TOSHIBA STRATA CIX 100

TOSHIBA STRATA CIX 100 (?)

Aastra Intelligate 2065

ALCATEL OMNIPCX OFFICE

ALCATEL OMNIPCX ENTERPRISE

CISCO UNIFIED COMMUNICATIONS

MITEL 3300 IP

MKC 7000 CS SIP

NEC INFRONTIA ASPIRE

SIEMENS HIPATH 5000

SWYX SWYXWARE ESSENTIAL
The great thing about these softphones is that adding an extra line is as easy as plugging in a USB cable. These are 100 per cent customisable too, through a graphical user interface. Which means you can personalise the phone to you’re your preferences.

TELEWARE INTELLIGENT EXCHANGE

TOSHIBA STRATA CIX 670

Internet Telephone Systems

Should small and medium sized businesses avoid Internet telephony?

There are some dodgy suppliers out there, aren’t there? Can you name any good ones.

There are some quality issues with Internet Telephony aren;t there? I say (oooh, this is annoying) THERE. ARE. SOME. I Say SOME.QUALITY PROBLEMS with some services, are there not?

Is there a businesslike Internet Telephony service provider out there?

Do SMEs really need all these millions of fancy features? Can you name anyone who uses Internet telephony in a creative way?

Has anyone been stiffed by an Internet telephony, or VoIP, salesman? Anyone who forgot to tell you that you’ll have to re-print all yor stationery and marketing collateral, because you won’t be keeping your original phone numbers?

Has anyone had to take an Internet Telephony ‘expert’ to court? (Apaprt from me)

A blog made up entirely of questions? That won’t work will it?

Welcome to Queuetopia.

It’s the web site that only ask questions. Why? Because blogs are tedious. Does anyone want to read the ramblings of a journalist?

So, Queuetopia is a web site that seeks answers from the experts. The questions and answers vary across a range of topics and industries. But there is one unifying theme, around which all questions are variations. Why is service so bad in the UK? And what can we do to improve?

So if you’re an expert in, say, Education, you may want to answer the questions in that category.

The best answer in each category wins a free book.